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Details
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FAQ
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Vivo Promise
- For appointments and further info call 0800 400 300.
- Valid with selected Senior Stylists at VIVO.
- For Platinum Stylists Pricing, please call 0800 400 300.
- Extra charges may apply from $25 for hair past shoulder length or thick hair.
- Any additional services to be paid at the salon.
- Voucher valid for 12 months.
What it does
The ultimate treatment for flowing, swish-worthy locks. Using a rich infusion of keratin, the natural structural protein that makes hair strong, smooth and glossy, Kerasilk transforms brittle, frizzy, and unruly hair into smooth, flowing, and shiny locks.
What you get
Hair that is stunning AND healthy. Hours saved on styling every week - look sleek and glam in record time. Turbocharges your blow-waves and other hot styling for super-smooth results super fast. No sharp regrowth line - the sealed-in keratin molecules will naturally wash off over the course of several months.
Unlike most keratin brands on the market that release formaldehyde vapours during and after the treatment, Kerasilk uses a revolutionary 100% formaldehyde-FREE solution. This preserves the health and integrity of your hair long-term and ensures a non-toxic, hypoallergenic and irritation-free experience in salon.
How it works
Revolutionary Kerasilk system provides a treatment tailored to your desired results and hair type. Your stylist will wash your hair, apply the custom-mixed solution and seal the keratin into your strands with a flat-iron. The process takes 2-3 hours depending on hair length and feels like usual styling. Compatible with coloured hair.
Will it work for you?
Yes, if your hair is coarse, thick and wiry.
Yes, if your hair is poofy, frizzy and unfamiliar with gravity.
Yes, if your hair is thin and tangles easily.
Yes, if your hair is dry, tired and damaged by heat or chemical services.
Yes, if your hair is more wavy or curly than you want (even the curliest African ringlets).
Yes, if your hair has a mind of its own and takes forever to style only to unravel two hours later.
No, if you're after permanently pin-straight hair.
No, if you intend to colour or bleach within the next two weeks.
No, if you are pregnant. There has not been sufficient clinical research about safety during pregnancy, therefore we err on the side of caution and recommend you wait until after the birth.
Aftercare
Follow your stylist's advice regarding cleaning and maintaining your hair. Use recommended products to increase the longevity of your treatment. Kerasilk home care products will help to prolong the smoothening effect and make your daily styling routine a great experience until your next salon visit.
Are there any extra charges?
If you have long (below shoulder) and/or very thick hair, an extra charge from $25 would apply to cover the cost of the additional Kerasilk product. We will advise you before we start - or you don't have to pay the extra.
Where can I find a VIVO salon?
We have salons across New Zealand. To find your closest salon, please click here.
When can I have my appointment?
Although opening hours vary slightly per salon, every VIVO salon is open Tuesday through Saturday. Late night and morning appointments are available. Please see salon opening hours here. To check appointment availability, please call 0800 400 300.
Is this package valid with all VIVO Stylists?
This package is available with selected Senior Stylists. For Platinum stylist pricing details please call 0800 400 300.
To join the VIVO team, all stylists must pass a comprehensive trade test with a VIVO Master Stylist where they demonstrate their mastery in cutting, colouring and styling. All Stylists then undergo continuing education with our national Training and Development Program. This covers both technical aspects, including all classic hair services and brand new innovative techniques in cutting, colouring and styling - and VIVO philosophy, which is centered around understanding the clients' needs and desires, and tailoring a personalised style just for them. This way, you can count on every VIVO Stylist to deliver the VIVO Experience every time.
What other hair services can I get at VIVO?
We offer a comprehensive range of hair services, including style cuts and trims, permanent and semipermanent colours, foils, balayage colouring, blowdries, straightening and curling with ghd hot tools, upstyling, chemical permanent straightening and keratin smoothing treatments, perms, and a selection of nourishing treatments.
What about parking?
All our salons have nearby parking. Please ask for details when making your appointment.
HAIR YOU LOVE, GUARANTEED!
We know, that’s a bold statement! But here at Vivo, we are so confident of our ability to give you hair that you love, we actually promise it. That’s because we have an ongoing training program that keeps our stylists’ talents razor sharp, and an extensive range of skills across our salons that can be matched to your needs through an awesome consultation. However, on the rare occasion that you don't love the service you received, that's ok. We will provide a second service FREE of charge with your stylist, or if needed, a different stylist with the skills that suit your needs. Want to know how? Simply contact our helpful Customer Services Team on 0800 400 300 or via our contact us page if you have an issue. A friendly team member will get in touch, figure out who’s the perfect stylist in your location to give you exactly what you want, and arrange a free-of-charge appointment to get you loving your hair. Because that’s what matters most to us at Vivo - hair YOU love. Simple.
Details
- For appointments and further info call 0800 400 300.
- Valid with selected Senior Stylists at VIVO.
- For Platinum Stylists Pricing, please call 0800 400 300.
- Extra charges may apply from $25 for hair past shoulder length or thick hair.
- Any additional services to be paid at the salon.
- Voucher valid for 12 months.
FAQ
What it does
The ultimate treatment for flowing, swish-worthy locks. Using a rich infusion of keratin, the natural structural protein that makes hair strong, smooth and glossy, Kerasilk transforms brittle, frizzy, and unruly hair into smooth, flowing, and shiny locks.
What you get
Hair that is stunning AND healthy. Hours saved on styling every week - look sleek and glam in record time. Turbocharges your blow-waves and other hot styling for super-smooth results super fast. No sharp regrowth line - the sealed-in keratin molecules will naturally wash off over the course of several months.
Unlike most keratin brands on the market that release formaldehyde vapours during and after the treatment, Kerasilk uses a revolutionary 100% formaldehyde-FREE solution. This preserves the health and integrity of your hair long-term and ensures a non-toxic, hypoallergenic and irritation-free experience in salon.
How it works
Revolutionary Kerasilk system provides a treatment tailored to your desired results and hair type. Your stylist will wash your hair, apply the custom-mixed solution and seal the keratin into your strands with a flat-iron. The process takes 2-3 hours depending on hair length and feels like usual styling. Compatible with coloured hair.
Will it work for you?
Yes, if your hair is coarse, thick and wiry.
Yes, if your hair is poofy, frizzy and unfamiliar with gravity.
Yes, if your hair is thin and tangles easily.
Yes, if your hair is dry, tired and damaged by heat or chemical services.
Yes, if your hair is more wavy or curly than you want (even the curliest African ringlets).
Yes, if your hair has a mind of its own and takes forever to style only to unravel two hours later.
No, if you're after permanently pin-straight hair.
No, if you intend to colour or bleach within the next two weeks.
No, if you are pregnant. There has not been sufficient clinical research about safety during pregnancy, therefore we err on the side of caution and recommend you wait until after the birth.
Aftercare
Follow your stylist's advice regarding cleaning and maintaining your hair. Use recommended products to increase the longevity of your treatment. Kerasilk home care products will help to prolong the smoothening effect and make your daily styling routine a great experience until your next salon visit.
Are there any extra charges?
If you have long (below shoulder) and/or very thick hair, an extra charge from $25 would apply to cover the cost of the additional Kerasilk product. We will advise you before we start - or you don't have to pay the extra.
Where can I find a VIVO salon?
We have salons across New Zealand. To find your closest salon, please click here.
When can I have my appointment?
Although opening hours vary slightly per salon, every VIVO salon is open Tuesday through Saturday. Late night and morning appointments are available. Please see salon opening hours here. To check appointment availability, please call 0800 400 300.
Is this package valid with all VIVO Stylists?
This package is available with selected Senior Stylists. For Platinum stylist pricing details please call 0800 400 300.
To join the VIVO team, all stylists must pass a comprehensive trade test with a VIVO Master Stylist where they demonstrate their mastery in cutting, colouring and styling. All Stylists then undergo continuing education with our national Training and Development Program. This covers both technical aspects, including all classic hair services and brand new innovative techniques in cutting, colouring and styling - and VIVO philosophy, which is centered around understanding the clients' needs and desires, and tailoring a personalised style just for them. This way, you can count on every VIVO Stylist to deliver the VIVO Experience every time.
What other hair services can I get at VIVO?
We offer a comprehensive range of hair services, including style cuts and trims, permanent and semipermanent colours, foils, balayage colouring, blowdries, straightening and curling with ghd hot tools, upstyling, chemical permanent straightening and keratin smoothing treatments, perms, and a selection of nourishing treatments.
What about parking?
All our salons have nearby parking. Please ask for details when making your appointment.
Vivo Promise
HAIR YOU LOVE, GUARANTEED!
We know, that’s a bold statement! But here at Vivo, we are so confident of our ability to give you hair that you love, we actually promise it. That’s because we have an ongoing training program that keeps our stylists’ talents razor sharp, and an extensive range of skills across our salons that can be matched to your needs through an awesome consultation. However, on the rare occasion that you don't love the service you received, that's ok. We will provide a second service FREE of charge with your stylist, or if needed, a different stylist with the skills that suit your needs. Want to know how? Simply contact our helpful Customer Services Team on 0800 400 300 or via our contact us page if you have an issue. A friendly team member will get in touch, figure out who’s the perfect stylist in your location to give you exactly what you want, and arrange a free-of-charge appointment to get you loving your hair. Because that’s what matters most to us at Vivo - hair YOU love. Simple.