• All-over colour can be achieved using one shade or a blend of multiple tones, with the option of semi-permanent or permanent colour.
• Firm Price Guarantee applies only when this voucher is used for a standard global colour service. It does not apply if the service is changed to a different type. It does not apply for hair longer than mid-waist level. The guarantee also excludes any corrective work needed to fix box dye results or services that require lightening.
• Extra charges will apply for exceptionally long hair past mid-waist (belly button) length.
• For appointments and further info call 0800 400 300.
• Valid with selected Senior Stylists at VIVO. 
• For Master+ Stylists Pricing, please call 0800 400 300. 
• Any additional services to be paid at the salon.
• Voucher valid for 12 months.
• Bookings subject to availability.
• Offer can not be used in conjunction with any other offer or voucher.
• Please note this is not a lightening package - please see our for lightening packages here

Where can I find a VIVO salon?

We have salons across New Zealand. To find your closest salon, please click here.

When can I have my appointment?

Although opening hours vary slightly per salon, every VIVO salon is open Tuesday through Saturday. Late night and morning appointments are available. Please see salon opening hours here. To check appointment availability, please call 0800 400 300.

What other hair services can I get at VIVO?

We offer a comprehensive range of hair services, including style cuts and trims, permanent and semipermanent colours, foils, balayage colouring, blowdries, straightening and curling with ghd hot tools, upstyling, chemical permanent straightening and keratin smoothing treatments, perms, and a selection of nourishing treatments.

Are there any extra charges?

All essentials - including shampoo, relaxing head massage, and professional styling - are included in your package price.

This package comes with our Firm Price Guarantee* – no extra charges for long, thick hair or extended regrowth. It's all-inclusive, with no hidden costs for extra product. 

Optional extras:

• Add a nourishing hair treatment from $10

*Firm Price Guarantee applies only when this voucher is used for a standard global colour service. It does not apply if the service is changed to a different type. The guarantee also excludes any corrective work needed to fix box dye results or services that require lightening. Extra charges will apply for exceptionally long hair past mid-waist (belly button) length.

What is WELLAPLEX?

This is the innovative two-step in-salon professional treatment that works at a molecular level to rebuild the hair's bonds that are broken during chemical processes like coloring and bleaching.

Step One: No1 Bond Maker
Your stylist will mix WELLAPLEX No1 Bond Maker directly into your coloring or lightening product. This first step helps to reconstruct inner hair bonds during the chemical process, ensuring strong, resilient hair fibers.

Step Two: No2 Bond Stabilizer
After rinsing the color or bleach, your stylist will apply WELLAPLEX No2 Bond Stabilizer. This step further strengthens the hair and rebalances the pH level. 

Add on a Wellaplex treatment to your service at the special online price when you purchase any package from $39.

What is the background of VIVO Stylists?

To join the VIVO team, all stylists must pass a comprehensive trade test with a VIVO Master Stylist where they demonstrate their mastery in cutting, colouring and styling. All Stylists then undergo continuing education with our national Training and Development Program. This covers both technical aspects, including all classic hair services and brand new innovative techniques in cutting, colouring and styling - and VIVO philosophy, which is centered around understanding the clients' needs and desires, and tailoring a personalised style just for them. This way, you can count on every VIVO Stylist to deliver the VIVO Experience every time.

What products will you use for my hair?

For hair care, colouring and styling we use only Wella Professionals products. Wella is the world's no.1 salon color brand and leading professional hair care brand, renowned for its exceptional quality and cutting-edge innovation.

What about parking?

All our salons have nearby parking. Please ask for details when making your appointment.

HAIR YOU LOVE, GUARANTEED!
We know, that’s a bold statement! But here at Vivo, we are so confident of our ability to give you hair that you love, we actually promise it. That’s because we have an ongoing training program that keeps our stylists’ talents razor sharp, and an extensive range of skills across our salons that can be matched to your needs through an awesome consultation. However, on the rare occasion that you don't love the service you received, that's ok. We will provide a second service FREE of charge with your stylist, or if needed, a different stylist with the skills that suit your needs. Want to know how? Simply contact our helpful Customer Services Team on 0800 400 300 or via our contact us page if you have an issue. A friendly team member will get in touch, figure out who’s the perfect stylist in your location to give you exactly what you want, and arrange a free-of-charge appointment to get you loving your hair. Because that’s what matters most to us at Vivo - hair YOU love. Simple.